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AUTOMOTIVE SENIOR SERVICE ADVISOR, BERKSHIRE to 30K

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Posted By: Hot Recruitment Ltd
Address:
- 54 CLARENDON ROAD
- WATFORD
- HERTFORDSHIRE,
- WD17 1DU
Date Posted: 11th Aug 2010
Salary: £22000 - £30000 per annum
Location: Maidenhead
Reference Code: 2500
Views Since Posting: 155
Full Description:

Our client is the UK’s largest motor dealer with over 300 dealerships in the UK and US. They provide exceptional levels of customer satisfaction through their dedicated high performance teams.

Due to their Aftersales expansion, an excellent opportunity has arisen for an experienced motor trade Service Advisor to join a successful team in a fantastic prestige brand. You must be an enthusiastic, dedicated person who can demonstrate an ability to exceed customer expectations. The main focus of the role will be customer facing, so smart appearance and attention to detail is essential. Duties include:

• Welcoming customers into the service department
• Accurately assessing customer repair requirements and providing solutions
• Progress chasing work throughout the day
• Keeping in regular contact with the customer before handing their completed vehicle over to them
• Up-selling additional work identified through the in-house electronic system
• Invoicing of all retail, warranty and internal work
• Administration as required

You must be a self motivated good communicator and team player with previous motor trade service department experience. A full driving licence is a must, which for insurance purposes you must have held for at least 2 years.

This company have a culture that promotes and actively encourages development of their teams and they offer first class opportunities and remuneration packages. For the position of Senior Service Advisor, you’ll receive a salary of 22k – 25k basic with an ote 27k – 30k (bonuses are based on departmental performance and CSI scores).

Recent automotive service department experience is essential and applications will only be considered if we are provided with a full CV, detailing your work history which must include employer details, dates of employment and a full description of your duties. Please note, only suitable applicants will be contacted and incomplete CVs will not be considered.

We look forward to hearing from you!

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